Shipping + Returns

All online orders are final sale and may not be returned or exchanged.
If any product(s) arrives damaged, please email us a photo of the product(s) with the order number for reference.
All sale items are final sale and may not be returned or exchanged.
We do not accept returns on items damaged through normal wear and tear.
If any questions, please reach out to us directly at info@cottagefurnishings.com or give us a call at 949.497.3121.

Cancellation Policy:

Cottage Furnishings has a no-cancellation policy for back-ordered and pre-ordered items outside our 24 hour cancellation window from time of purchase. Our team works hard to keep our site up to date with the most accurate stock and estimated shipping timeframes. Once your order is placed, it is sent to the manufacturer and a cancellation cannot be processed once the manufacturer has confirmed your order. Changes to an estimated shipping time frame due to a delay in production may occur and are subject to change. Please keep in mind that Cottage Furnishings and our manufacturers are still experiencing COVID related delays for both production and shipping. Our team will notify you of any changes to the estimated ship times of item(s) in your order as often as we are updated by the manufacturer and will ship items as they become available. We thank you for your patience regarding back-ordered and pre-ordered shop items.
For in-stock items when you submit an order through our site, an order confirmation is sent to you and our system verifies your payment method. After you place your order, it is immediately sent to our fulfillment center and can no longer be modified. It is our hope that this expedited turnaround works to your advantage, but we do understand that it can make it difficult to cancel or modify your order.
For out of stock items, our team will reach out to you directly to confirm specific delivery timelines.
If any questions regarding your order, please reach out to info@cottagefurnishings.com or give us a call at 949.497.312.

Shipping & Handling:

For in-stock items, standard lead times are 7 to 10 Days unless otherwise specified.
Cottage Furnishings orders will include shipping fees that will be added to your order total.
In stock items will be shipped USPS, FedEx, or drop-shipped with few exceptions.
Artwork that is local pickup only will be specified in the description.

Shipping & Product Damage:

In the unfortunate event your order arrives damaged, please reach out to info@cottagefurnishings.com to file a claim within 24 hours of delivery with the following:
- A photo of the damaged merchandise in its original packaging
- A photo of the shipping label/order number for reference

Cottage Furnishings cannot guarantee repairs, returns, exchanges, or refunds on furniture. Occasional exceptions are made on a case by case basis. Cottage Furnishings reserves the right to repair as they see fit. Cottage Furnishings does not cover furniture damages cause by normal wear and tear.

Lead Times:

Large items require a third party carrier.
Third Party Carriers are now estimating a 21 business day transit from time of pickup.
Production and shipping lead times vary depending on the product. Please reach out with availability or delivery timeframes.

Drop Ship Items:

Drop ship items are shipped directly from our vendors.
All drop ship items are final sale and non-returnable unless defective.
If your order includes both in stock and drop ship items, you will receive multiple shipments. Please note that drop ship items may have longer production and shipping lead times.

Furniture Shipping:

Cottage Furnishings furniture is shipped through a third party freight carrier.
When your furniture is ready for delivery, our carrier will contact you to schedule a delivery date.
Out of state freight carriers are not responsible for assembly and/or trash removal. However, our local delivery does provide assembly and/or trash removal upon request.

International Orders:

We do not ship internationally through our online site at this time. If you do wish to ship items you see on the site or in our shop, please reach out to us directly at info@cottagefurnishings.com or 949.497.3121

Theft Policy:

Cottage Furnishings does not cover instances of theft.
When tracking numbers say the package has been delivered, we assume it to be true. Unfortunately, in the case of theft, we are not able to cover it. We apologize if theft was what happened and sincerely hope that the package turns up.

Expedited Orders:

At this time, we are unable to offer expedited shipping on orders.

FAQ's

What type of payments do you accept?

Amex, Mastercard, and Visa.